Monday 14 March 2011

'Twitter ye not?' (or 'How we 2.0 got on together')



Well, here we are at Thing 23 and it's time for some reflection.

How did I/ the Library get here?  What have I got out of this?  What will I/ we take from this experience?


Web 1.0+

I suppose I first became exposed to Web 2.0 technologies around 2006/07.  Things started appearing in the media and my own journalistic endeavour (SCONUL Focus) started running stories on social networking tools.  Issue 40 (Spring 2007) featured podcasting and by Spring 2008 we were running a themed issue on Web 2.0 and libraries.

At Warwick we ran a staff training afternoon introducing some of the tools in September 2007 (urging colleagues to give them a go) and in November several of us ventured down to the Institute of Minerals and Mining in London to attend a sharing of good practice day on blogging and other activities, from Paul Williams and other enthusiasts.  In December of that year the Library was visited by colleagues from McMaster University, where Jeff Trzeciak had led a programme of staff development for his entire workforce on Web 2.0 developments.

At the time it seemed to me that some tools had mileage for us, whilst others were far more questionable.  Facebook already seemed like a force to be reckoned with and was starting to prove slightly popular with students.  We were a bit afraid of appearing like a dad at a disco by getting involved but - with the support of the Students' Union Education Officer - we entered the dance floor.  As it was untested, we decided not to spend too much time on it but put something up with content from our Web site, making it more accessible to students who prefer Facebook to Firefox, to see what would happen.  The project was pretty low key ...but we - and our 2,500 fans - have never looked back. 

Other tools looked like they might have some potential for us (blogging, for example).  Others looked a bit 'King's New Clothes' (Second Life) so we did not rush into them.

I suppose we had a pretty healthy attitude towards Web 2.0.


How can we learn all these Things?

But it is probably fair to say that - for us as a Library and more widely - it wasn't everyone who was getting involved with Web 2.0.  I don't want to use the word 'geek' ...but it was often the geeks in the media who were promoting it.  It was the experts, or at least the very interested, who seemed to be using Web 2.0.

It didn't feel like it was for everyone.

But it could be.  Nay (to quote Frankie Howerd), it should be.

Nay - it is not 'elitist networking'.  Nay - it is not 'boffin networking'.  Thrice nay - it is not 'geek networking'.  It is social networking.

So how could we get more staff more involved?  Despite the big push at McMaster, I had seen little in the LIS press about training programmes for staff.  The http://www.sconul.ac.uk/publications/newsletter/46/15.pdf looked fun but quite staff intensive to me.  So we were a bit stuck.

Then 23 Things appeared.

I think I first became aware of the 23 Things approach when I was offered articles for SCONUL Focus about the programme from Ciara McCaffrey, a colleague I knew from another course I was undertaking, and one Emma Cragg from Oxford.  When Emma came to work for us I found out much more about the programme and what it could offer us here at Warwick.

Although I felt hugely positive about the 23 Things approach I did have some reservations.  Access to computers for training (for some staff) and finding the time (for all staff) and were my two biggest concerns.

I must admit, I asked Emma how we could build on the Oxford programme, iron out any problems encountered there, and make it an even better 23 Things for Warwick.  We decided to run it in the Spring Term in the first instance as this would be the 'quieter' term for some staff in terms of outward-facing activities.  The Things would be simpler, with more complex tools spread out over two Things.  We would also factor in more 'free' weeks to provide (much needed) catch up times.  There would also be lots of surgery or one-to-one support offered (again, much needed by some of us).

It was anticipated that staff should spend about one hour or 1-2 hours per week on the programme, depending on their pre-knowledge and ability to pick up new techniques.


Delicious 

So how did it work for me?  What did I enjoy most?
  • For a  start, it was good to have a structured course to complete.  If that had not been the case I would never have forced myself to try out all the tools covered.
  • The Things were mercifully small.  I must admit, I skimmed and often did the minimum required to tick off a Thing, but they really were quite manageable.  Splitting more difficult tasks into two or more Things was a good idea.
  • The support from Emma and the team was invaluable.  I popped to a couple of the 'drop ins' but also found the guys useful if I 'phoned them or dropped in to their offices when it wasn't a formal 'drop in' session.
  • It was reassuring that I had used quite a lot of the tools already.  I use Flickr and YouTube (as a user rather than contributor) all the time.  I had viewed SlideShare before and have had bursts of activity on Delicious.  I knew I had an iGoogle account (set up years ago and seldom used) so it was good to re-discover that.  I had also shared documents on a previous course and arranged meetings with the tools we used.  So I realised I wasn't such a Web 2.0 novice after all. 
  • I definitely learnt I should perhaps use some of these tools a bit more often!
  • I learnt lots of new stuff.  I suppose I do have to learn lots of new things in my job anyway but education feels like a real treat nowadays so actually setting an hour aside to specifically expand my horizons was great.
  • I enjoyed some elements a lot.  I enjoy writing blog postings (a bit like writing Editorial columns for SCONUL Focus ...though this entry feels more like an article).  I think Twitter is a good discipline (communicate effectively in 140 characters) and a good excuse to save time ('I can't write much here...').  I also got a strange buzz out of editing something on Wikipedia and being part of that massive community.  It was good to dig out my 'Julian Opie' picture of Ant to appear as 'Librarian Boy' in his various media guises.  It was good to be creative.
  • On a more frivolous note, I also enjoyed the Friday afternoon blog postings,  where I shared my fine taste in music with an unsuspecting world.  Highlights so far have included this:


    ...and this:




    I think the world should also be taking more notice of this:



    ...this:




    ...and especially this:




    But I digress.


    Less tasty

    Anything I didn't like?

    The only thing was the time commitment and the fact that I could not devote as much time to the Things as I would have liked.  Too many of my blog entries were posted late on a Friday, showing this was crammed in before catching the bus/train/bike home.  As I said, I also skimmed, so did not use the tools as fully as I would really have liked.

    But this isn't a 23 Things issue, it is an Antony having 5,000,023 things on the go issue...


    Web 2.0+

    So what next?

    For me, the Things I enjoyed most were blogging and Tweeting.  I need to try to keep up with both of these ...but I wouldn't wait too eagerly for each Tweet.

    For the Library, I hope we can - as planned - reflect on this at the next Staff Day.  It would be good to get various people to talk about how it was for them to encourage others to take part.  I know Emma and the team are looking at a tweaked programme for the summer and I hope this will reach staff who have not been able to do (or keep up with) Things this time.

    For the Library's offering, I think there is scope for rolling this out.  Friends of mine have asked 'is this just a librarian thing?' when I talk about 23 Things.  Well, it needn't be.  It is an information management thing.  Jess has already run some sessions on Web 2.0 aimed at the students.  Why shouldn't we be running a Number of Things for our students, academics and other users?

    The amount of things we could do is limitless ...well, certainly more than 23.




    Friday 4 March 2011

    ...and another Thing (or 3)

    Well, it has been another mad week and another mad rush to get my 3 Things completed.

    Highlight has to be editing something on Wikipedia, the entry for the Library which was a good two years out of date - it said the Teaching Grid had just celebrated its first birthday - of course we are now 3!

    It was also nice to realise that I had actually used Google Docs to do a PESTLE analysis with colleagues a year ago.  Still, I have used it to share a presentation I am working on with Jess.

    SlideShare was less thrilling.  I did find an interesting presentation on the Echo Chamber idea (only librarians hear about what we are talking about ...I have some sympathy with this argument) which has given me some references to follow up.  Other than that, SlideShare made me realise just how terrible most presentation are.  Too many words per slide!  Stock, corporate images!!  Amended versions of Comic Sans!!!  Yes, a master class in how not to do it.  This would probably make a good teaching aid, in that regard.  Um, now that's an idea...

    As it is Friday and I have been up since 05.15 to have a video conference with perky professionals in a different time zone I feel my Friday YouTube selection should be a bit chilled out.  Enjoy the Horrors making good music:



    Thursday 24 February 2011

    Thing 17

    In a bit of a rush but I have opened my flickr account and posted some pictures (including some rather lovely ones of autumn leaves, even if I say so myself!).

    I found it quite easy but I need to get my head around finding friends on flickr and  tagging - I never was a good cataloguer.....

    Monday 21 February 2011

    Doing my Things in the wrong order

    As I have already attempted some of this (as my previous blog entries show) I am doing my Things in the wrong order this week.  Thing 17 will have to wait.  Today I am reporting on Thing 18 and 19.  I have already shared Creative Commons pictures (like this picture of a librarian and his drawers):



    I have also embedded library instructional videos before.  This one remains my favourite:



    But I have just discovered this one, of which I am quite fond:



    Not sure if it brings much clarity but it would be a fun session in the Teaching Grid...

    Friday 18 February 2011

    End of week blog

    As it is Friday afternoon, a few more reflections.

    I started the week by lecturing postgraduate students at Sheffield's Information School about branding.  They proved a great group to teach. They really responded well to the exercises I gave them (one admitted in a group discussion that she thought that marketing was 'sleazy' before we unpacked what it really means - I don't normally get that level of honesty) and I really feel that the profession is in safe hands with these guys.

    That is assuming there is a profession left and libraries are not being run by volunteers who have nothing better to do on a wet Wednesday afternoon.  Good on the public librarian who wrote in The Guardian about why we still need what the students pointed called 'professionally-run' libraries.

    Finally, a find to round off the week: a video that should make anyone smile...

    Thing 15 and Thing 16

    Ah, back to low frustration Things!

    I really like the look of Zotero: the ability to collect different types of objects, the easy to use interface, the ability to search within the text and to provide virtual marginalia AND the drag and drop for referencing...all looks really useful.

    I get to hear a lot about EndNote from Sam or Mr Perkins.  I used to be more involved with it in a past job but my handouts were not as good as the guide on the Library's web site.  

    "Collect.  Manage.  Cite and Share."  Nice!

    All round: good stuff!

    "oh, you silly Thing...."

    I think it was the Sex Pistols who sang "Oh you silly thing, you've really gone and done it now" (I can't quote Keats but I can quote Paul Cook).

    I'm afraid Diigo proved a silly Thing for me as, because I 'registered' with my Warwick email it would not get back to me to accept me.  I was a bit suspicious about the page of things to do if the emailing did not work...

    delicious logo by annavanna, on Flickr
    Creative Commons Attribution-Noncommercial-No Derivative Works 2.0 Generic License  by  annavanna 

    I'm not too heartbroken, though, as I have previously used and enjoyed delicious.  It is easy to use ...especially now they have taken the full stops out of the name.

    I do hope it will continue ...at least it lets me log in......

    Friday 11 February 2011

    23 divided by 2 equals 13

    Surely there is a problem with the maths here!  Thing 13 is the half way point!  Are we really doing 26 Things and we haven't been told?!!

    So how have I found it ...so far?

    On the negative side I have found it difficult to find the time and a worrying number of these blog entries appear late on a Friday afternoon.

    On the plus side the actual Things don't take that long to do and it has been great having a catch up week (otherwise the posts would be appearing on Sunday nights!).

    I quite enjoy the blogging and could see this as a good tool for reflective practice.  Some of the stuff - Firefox and Facebook - is already familiar to me.  I still haven't made full use of RSS feeds though I can see these are useful.  Twitter looks the most fun, though I still need to master all the respond/share/contact directly functions.  I think I could become addicted to tweeting - I now only have to develop an interesting life to tweet about...


    Thing 12

    Thank goodness!  A nice easy one.

    I have been on Facebook for years but use it more to lurk.  I find it useful for contacting individuals, hearing from distant friends and checking my nephew's ever-changing relationship status!

    Library use of Facebook varies from the rather dull to the quite interesting ...a bit like Library Web sites I suppose.  The BL site is pretty cool because there is so much unique stuff they can be promoting.  The new Birmingham Library site contains some fancy images.  It certainly looks a lot better than the bizarre council shopping centre feel it currently has.  I always remember running a training session there once and setting an ice breaker exercise.  As I looked out of the window at 09.35 I saw a guy drinking beer in the boozer down below.

    When I do my marketing talks I invariably mention our Facebook presence.  This is much admired.  Katharine deservedly won an award for her article about our Facebook campaign in ALISS Quarterly.  I like to think that part of this was down to the writing and part down to her hard work in establishing this excellent resource.

    Things 10 and 11

    Phew, it feels like I have had 5 million things to do lately, so this social networking stuff on top pf this means my 'To Do' list is now at 5,000,023.

    Over the last two weeks I have had a go at Twitter:

    twitter by xotoko, on Flickr
    Creative Commons Attribution-Noncommercial-Share Alike 2.0 Generic License  by  xotoko 

    I found it a bit tricky to set up ...especially finding an image which wasn't going to crash my account.


    I find it a bit weird having followers (even though I have wanted followers all my life in one way!) and am still a bit concerned about responding to Tweets (who can see what?). Having said this I do find it nice and concise and fun ...and I imagine it could be strangely addictive.

    Hello stranger!

    Been very busy so haven't even had time to blog!

    Don't know how Stephen Fry does it....

    Wednesday 26 January 2011

    Things 7, 8, 9

    Phew! 23 Things feels a bit harder this week as I have 23 million other things to do.

    Luckily, I have done some of this stuff already. I have always used Firefox because I understood this was a more secure browser which is updated more regularly than some other browsers and will keep all the nasty viruses at bay (I hope!). I will investigate some of the other benefits further...



    I have received Doodle requests in the past but this is the first time I gave sent one, so I am interested to see how this works.

    Friday 21 January 2011

    Really Something Simple!

    Woh!  These RSS feeds really are simple!

    Having fun embedding feeds for librarianship and indie music record shops.  Well, you need balance in your life....

    Thursday 20 January 2011

    CPD25

    Earlier this week I spoke at a CPD25 event looking at developing library support for researchers.  

    My session largely covered the RLUK project I am involved with investigating researchers needs and how subject librarians are supporting these now and how they intend to develop support in the future.  Other speakers included Joanna Ball from Sussex, Nicola Wright (who spoke about research support activities at LSE, including their postcard project) and Michelle Schneider, Academic Skills Development Officer at Leeds, who gave a very interesting presentation about their Researcher@Library web site.

    Monday 17 January 2011

    Thing 4

    Isn't it nice when you discover that you have already done your homework?!

    I must admit, that didn't happen often but I was pleased to discover that my attempt to set up an iGoogle account a couple of years ago still looks okay.  I have changed the wallpaper but the rest looks useful still.  Better make more use of it now...

    Friday 14 January 2011

    ...and as it is Friday afternoon

    ...two cool things (whilst I am learning to embed things!):

    Some Cambodian pop music...and a funny little kid who sounds like the Aphex Twin:


    Read full review of Groove Club Vol. 3: Cambodia Rock Intensified! - VARIOUS / LION PRODUCTIONS on Boomkat.com ©





    Silent movie for silent profession?



    This is a cool video I wanted to share.

    Enjoy!

    23 Things

    I have just checked how many blogs have been set up by Warwick Library staff.  

    So how many blog things have been set up so far?  

    The number is a bit freaky.... 23!

    Thursday 13 January 2011

    Neurotic blogger?

    On the train to my RLUK meeting I read an interesting article in Metro about blogging.  Apparently, your writing style can betray your personality!  Extroverts (for some reason) use the words 'bar', 'drinks' and 'dancing' in their online diaries, whilst neurotic bloggers employ 'awful', 'though', 'lazy', 'worse' and 'depressing' in their blogs.

    Though I have read worse, I found this awful piece of lazy research quite depressing...

    D'oh - I think I have just given too much of myself away....

    RLUK subject librarian project

    Had a really useful meeting yesterday to progress the RLUK Workforce Think Tank project looking at the information needs of researchers, how subject librarians (and allied staff) are supporting them and what skills will be needed in the future.

    We hope to have the report out soon.

    Monday 10 January 2011

    1 Thing, swiftly followed by Thing 2

    Hello World of Social Networking,

    After years of writing and talking about Web 2.0 (obvioulsy with great authority) and encouraging others to use Web 2.0 technologies (with great force) I am - at last - using the technology myself!

    I am really looking forward to trying out the tools I have shied away from (like blogging) and getting more out of the tools I have played with (You Tube, Flickr and delicious ...or whatever there is this week).

    I am concerned about finding the time to do this but it looks like the Warwick programme has factored in a lot of (much needed) catch-up time.

    This Blogger software looks quite staright forward (I have already changed the font to my beloved Helvetica) and I look forward to playing about with colour, images and video - hey, fiddling with fonts, developing branding ...this is pretty much like my real life!

    Stay tuned for more observations.